Recent Storm Damage Posts

Bessie. Finley. Kade. Sadie. The Winter Storms That are Headed Our Way.

11/7/2019 (Permalink)

snow covered road and trees Although their names are sweet, the snowstorms headed our way will not be!

Bessie. Finley. Kade. Sadie.

These are some of the storms that are coming our way this winter.  The Weather Channel, which has been naming snowstorms for a few years (having followed the practice of the NOAA's naming of hurricanes), has released the names of this years winter storms.

Snowstorms are followed closely by our team here at SERVPRO of Milford-Orange-Stratford. A strong nor'easter can cause trees and their limbs to fall. When a tree limb falls on a home, it often causes damage to the roof and allows snow and water to enter the home. Our crew provides emergency board up services to prevent further water damage.  Our restoration team restores local homes and businesses from water damage that results as well.

High winds and the weight of snow and ice on the limbs can causes a tree to fall on a power line. This can cause a power outage that will result in the loss of heat for many homes as well. With oil burners and electrical heat sources not functioning, homes are at risk of pipes freezing and bursting. This can cause widespread water damage. A crack of only 1/8 of an inch will allow 250 gallons of water to flood out in just one day! Water from burst pipes can cause substantial damage including the collapse of ceilings and walls in a home.

It is extremely important that a qualified restoration service be called as soon as possible to clean up the water and damaged materials. Quick action can allow us to save more of your belongings and prevent secondary issues, such as mold.  

Be prepared for the coming snowstorms this winter! Have an emergency supply kit ready and keep our number - (203) 301-0500 - on hand in case you have storm damage to your New Haven County home. 

National Preparedness Month: "Teach Youth to Prepare for Disasters"

9/17/2019 (Permalink)

children sitting at the table with mother looking at emergency planning brochure Include your kids in planning for emergency situations such as a house fire, flooding or power outage.

It’s the third week of National preparedness month and this weeks theme is “Teach youth to prepare for disasters”.

So, how do we make sure our kids are prepared and have the tools that they need to deal with an emergency situation without scaring them? 

Depending on your child’s age, they may have a cell phone that they can use in an emergency situation. Text messaging with you and other family members or trusted adults during an emergency will help them (and you as the worried parent!) immeasurably. Younger children may not have a device, however programming their teachers and coaches numbers into your phone will help you communicate with them easily if there is an emergency. 

Last week, we discussed creating an emergency kit that is portable and can be easily brought with you if evacuation is necessary. Be sure to pack your child’s medications in the kit. We also recommend packing a few things that can provide comfort for your child, such as a stuffed animal, music or playing cards. You can even get your child involved building their own kit, which makes it fun and gives them a sense of ownership in the process.

Most likely, your child will either be at home or at school during an emergency. To prepare for an emergency during school hours, ask your child’s school and teacher what the emergency protocol is for different scenarios, such as a surprise snowstorm, power outage or tornado. Don’t forget to ask the school about school bus emergencies. 

In the home, run through emergency situations and what actions might need to be taken during a house fire, flooding or an evacuation. Just like a fire drill at school, the repetition and hands on experience will teach your child what to do automatically in a real life dangerous scenario. Make it a fun event with the whole family and have a pizza afterwards!

National Preparedness Month: "Save Early for Disaster Costs"

9/3/2019 (Permalink)

water flooding through a living room ceiling If you live in an area that is know to flood, check into obtaining flood insurance before disaster strikes.

This year's National Preparedness Month is themed “Prepared, not scared”.

The focus during week one is “Save Early for Disaster Costs” 

No matter what geographic area of the country that you live in, everybody should be preparing for a disaster. It’s inevitable that one will strike at some point. Here in Connecticut, we are not immune to catastrophic damage from hurricanes, as 2012’s Hurricane Sandy proved. And as tough as we are, a good Nor’Easter can shut things down and cause a significant amount of economic damage. 

To prepare for potential storm damage costs, we recommend that you: 

  • Take photos of important documents and personal belongings and keep them in a backed up computer file. This will help you in quickly filing an insurance claim after a weather disaster. 
  • Put aside enough money for at least 30 days of living expenses. This is the number of days it takes for most flood insurance policies to go into effect.  And although some people receive a paycheck if there is an emergency situation, others may go without one until their employer is back in business. 
  • If you have to evacuate your area, would you know which documents you should bring with you? Download the Emergency Financial First Aid Kit from
  • Keep some cash on hand in case of emergencies, since ATMs and credit card readers won’t always be available.  
  • If you live in a flood zone, check and see if you have flood insurance and what it covers. Not all policies are the same and the worst time to find out that yours doesn’t offer adequate coverage is after the damage is done.  

When there is a disaster in the New Haven area, SERVPRO of Milford-Orange-Stratford has the reputation of being THE restoration company to call. We have teams on call 24/7 as well as the manpower and resources to provide service to a high volume of customers. We work with your insurance company to help get your claim processed as expeditiously as possible so the process is as easy as possible for you.  

When Your Warehouse is Flooded, It's Our Business to Help Your Business

8/6/2019 (Permalink)

warehouse shelving loaded with boxes and water standing on floor When this commercial property in New Haven County was flooded, our team successfully made it "Like it never even happened".

When a Hartford County area warehouse has flooding, our office staff knows that our response needs to be immediate.

Not only is the structure of your warehouse at risk, the building also holds your valuable merchandise and equipment. Yes, your losses will be covered by your insurance policy. However, damaged inventory will cause a significant loss of business continuity for most companies and present a hassle that most business owners would rather avoid!

When we arrive on scene after a water damage call at a commercial property, we come equipped to start the clean up process.

One of our property managers will walk through the structure with you to assess the damage and discuss a restoration plan that will work around your needs.  For large warehouses, SERVPRO can mobilize truck-mounted water extractors capable of removing hundreds of gallons of water in one go. Where standing water reaches a level above two inches, we can deploy gas-powered pumps that transport excess liquid to an open sewer point. 

We work to restore your structure while also protecting your business assets, whether that is your inventory, important documents, machinery or vehicles.

If necessary, our Commercial Property Restoration team will package up and relocate any of contents of your warehouse that cannot safely remain there during clean up.  Should the administrative wing of your warehouse suffer damage, priority is placed on protecting your computers, servers and important paper documents that hold valuable company information.  

Whether your property has water damage due to a flooded basement, broken sprinkler system or HVAC leak, it’s our business to help your business. 

Heavy Spring Rain causes Basement Flooding in the Milford Area

5/20/2019 (Permalink)

We've had a wet few weeks in Connecticut and have received quite a number of phone calls from local homeowners who have basement flooding. Quick action is the key to limiting damage if you have flooding. Here are some actions that can prevent mold from growing in your Oxford home. 

  • Protect your belongings – remove light furniture and upholstered items as well as other items that are susceptible (cardboard boxes, carpets and other porous items) from the affected area. 
  • Remove as much water as possible using a wet/dry vacuum. 
  • Use fans to circulate the air and speed up the drying process. A good rule of thumb is to run the fans for an additional week after the area appears dry. 
  • A dehumidifier can be used as well to remove excess moisture and dry out the room. 

Water damage can easily be hidden underneath rugs or carpet, so be sure to give your home a thorough inspection if you suspect water damage. Although carpets can be steam cleaned, they are tough to treat and padding typically cannot be saved. 

If you do have wall to wall carpeting in your basement that has gotten wet from flood water, give SERVPRO of Milford-Orange-Stratford a call at (203) 301-0500. We are an IICRC trained mold and water mitigation company and have the tools and expertise to treat your home for damage.

Does your Stratford Area Commercial Property Need Flood Insurance?

5/20/2019 (Permalink)

Even if your commercial property isn't in a flood plain, you can be at risk of flooding,as was the case during a rainstorm in Trumbull last year.

Do you need flood protection for your commercial property?

If you own a commercial property on the CT shoreline, you may be concerned about flooding and for good reason. The majority of general commercial insurance policy exclude damage caused by flooding. If your insurance policy does not cover ground flooding, consider whether you may need one.  There are a number of reasons why flood insurance for your commercial property is a good idea.

  1. Is your business located on a flood plain?  The Federal Emergency Management Agency maintains flood maps that can help business owners determine whether a commercial building is located in an area prone to flooding. Most insurance providers define a flood as water damage that originates from outside water sources such as rain or rising bodies of water
  2. Are you a “better safe than sorry” business owner?  Even if you are not in a flood plain, there may be a reasonable risk of flooding at your commercial building. According to FEMA, the average flood insurance claim is approximately $33,000 and total property damage due to flooding tops $6 billion every year. Because flooding can happen, you may choose to purchase insurance “just in case”.
  3. Is your mortgage federally regulated or insured? Owners of property located in a flood zone with mortgages regulated or insured by the federal government are required to purchase and maintain flood coverage. Contact an insurance agent that offers NFIP policies or add a flood endorsement or rider to a general commercial insurance policy.
  4. Mold and Other Secondary Damage In addition to excluding flooding, most standard commercial property policies also cut out coverage for any secondary damage that results from this uncovered peril. Without a flood policy, it may be more difficult or prohibitively expensive to pursue mitigation and restoration. As a result, a structure may be prone to mold growth.

Not only can flooding at your New Haven County business cause damage that requires what can be costly restoration, it can also force you to close your doors while the work is being done.

Considering if your business requires additional flood insurance coverage now will help you later.

Emergency Storm Repair: We Board Up, Clean Up and Restore Homes After Wind and Water Damage

11/27/2018 (Permalink)

When storms have caused a tree to fall through your roof, you can't wait for help. Call SERVPRO of Milford-Orange-Stratford for emergency service.

If you have been hit hard by mother nature, call our office at 203) 301-0500 for immediate service.

If your property has been damaged by severe weather such as a snowstorm, high winds or flooding, it can be devastating to your family or business. To get the complex storm damage repair completed quickly and safely, you need a restoration service company that specializes in bringing your home back to its preloss condition. 

SERVPRO of Milford-Orange-Stratford provides specialized emergency cleanup and restoration services to bring your property back to normal with minimal interruption. We can handle any damage due to severe weather, including:

  • Thunderstorms
  • Flooding
  • Lightning strikes
  • Hurricanes
  • Tornadoes and high winds
  • Hail and ice storms
  • Freezing weather and ice dams

SERVPRO of Milford-Orange-Stratford is available 24/7 to restore your home or business.

Whatever wind or water damage you have experienced, we are fully equipped to help. Contact us for:

  • Water, wind and storm damage repair
  • Emergency tarping and board up
  • Emergency heat and generators during restoration
  • Reconstruction services
  • Insurance claim assistance

If your property has experienced damage from a storm, call the professionals at SERVPRO of Milford-Orange-Stratford.

Avoid Water and Fire Damage by Preparing Your Milford Home For Winter

11/5/2018 (Permalink)

Most of the leaves are on the ground in New Haven County and we've already seen some of that white stuff falling from the sky. It's time to switch gears and settle in for the long, cozy New England winter.  Now is the time to take a few steps to ready your Ansonia home for the months to come.

Oil Burner Servicing - If you have not already done so, make an appointment to have your oil burner serviced. This is recommended on an annual basis. Having the burner tuned up and cleaned of dust and grime that has accumulated improves system efficiency, which means better heating performance and lower heating costs. It also minimizes the risk of your oil burner requiring a major emergency repair in the midst of freezing temperatures. At SERVPRO of Milford-Orange-Stratford, we respond to many homes each winter that have water damage due to frozen pipes caused by a malfunctioning oil burner.

Wood Stove and Fireplace Cleaning - Many of our customers heat their homes with wood or pellet stoves and fireplaces throughout the Connecticut winter. These alternatives to oil heating provide what is often a more affordable source of heat. We recommend that you check your fireplace for any signs of excessive soot, cracks in the chimney and that your chimney cap is secure. Have your chimney swept annually to avoid soot buildup, or creosote. A blocked chimney can cause a  chimney fire, which is not always easily detected. These can spread quickly through the walls and roof of your home and result in massive damage to your home. A blocked chimney or a chimney with an improperly functioning flue can also  cause a buildup of carbon monoxide, putting those inside your home at risk. 

Prepare the outside of your home - Trim trees with branches that are low laying and may be an issue when covered with snow and ice. Snow and ice causes them to be heavy and possibly cause damage to your home during winter storms. Also, check your gutters to make sure they are free of leaves and debris so that they can function properly. If ice dams on your roof have been an issue for your Woodbridge home in the past, consider installing roof heat cables that help snow and ice melt on your roof before causing water damage inside your home. 

At SERVPRO of Milford-Orange-Stratford, we are ready 24 hours a day to respond to your call. If you do experience a frozen pipe that bursts or a chimney fire or puffback this winter, call us at (203) 301-0500.

It's Time to Protect Your Home Against Water Damage From Frozen Pipes and Ice Dams

9/26/2018 (Permalink)

Today was a cold one and although we may have a week or two before the temperatures dip down to fireplace weather, it’s time to start thinking about winterizing your home. 

The winter is our busiest time of year for a reason- it’s when pipe’s burst, ice dams cause water damage and the risk of house fires goes up with the use of wood stoves and portable heaters. Take a few hours to inspect your home and repair problems that can potentially cause water or fire damage.  

  1. Insulate your pipes: Pipes close to exterior walls and in unheated spaces such as the garage and basement are vulnerable to freezing. Insulating them goes a long way in reducing your risk of frozen pipes. 
  2. Winterize your outside faucets: Drain outside sprinkler systems and hose bibs. Shut off the water supply (usually located in your basement) and detach your hoses.  
  3. Check your gutters: By removing leaves and debris from gutters, melting snow and ice can flow freely. This will prevent “ice damming” – a condition where water is unable to properly drain through the gutters and instead seeps into the house causing water to drip from the ceiling and walls.  
  4. Have your chimney inspected and cleaned: The chimney should be swept annually and checked for cracks and creosote buildup, both of which can cause house fires.  
  5. Check for drafts:  Close off crawl spaces, vents and doors that might cause drafts. Repair broken or cracked windows, and check insulation and caulking around doors and windows. 

If you experience water damage in your home from a burst pipe, basement flooding  or an ice dam, take the following  steps while waiting for a professional restoration company to arrive. 

  1. Stop the source of the water. Cleanup and restoration cannot begin until the origin is 100% addressed. In the case of a burst pipe, call your plumber to repair the pipe.  
  2. Turn off circuit breakers. The water presents a risk of shock. Turn off the circuit breakers that supply electricity to wet areas. If it safe to do, unplug and remove electrical devices located on wet floors and surfaces. This probably goes without saying but avoid using electrical devices or equipment while standing on any wet surface. 
  3. Turn off the HVAC system. If it has been in contact with any water or sewage, there is the possibility of biohazardous materials being spread via the ducts.  
  4. Remove small household contents. Small furniture, electronics, area rugs, artwork and valuables can be removed to a dry area to reduce the level of damage. Remember to check under beds and in closets.  
  5. Larger furniture can be protected by placing aluminum foil under legs of wood furniture. Not only does this protect the furniture from the water damage that standing water can cause, it will also protect your carpet and flooring from staining.  

Hiring trained water damage mitigation and structural drying professionals is safer, easier and less expensive than the cost of repair and replacement of property damaged during improper water mitigation efforts.  Most cases of water damage from burst pipes and ice dams are covered by insurance. If you fail to have your home properly cleaned and dried out, any secondary problem that might arise, such as mold growth, may not be covered.  Quick action and hiring the right, professionally trained restoration company to clean your home after water damage is crucial in protecting your home. 

Having an Inventory of Your Household Contents Will Help in the Case of Disaster

8/21/2018 (Permalink)

Taking an inventory of the items in your home will help make the reimbursement process go smoothly in the event of a theft or water damage.

One of the best pieces of advice that we can give homeowners is to take a full inventory of their household contents. Most of us have a house full of belongings that we have accumulated over a lifetime which have both sentimental and monetary value. If you experience a theft or home disaster due to a storm, it may be difficult to recall every item in your home that may be missing.  

By taking an inventory of your home, you will simplify your life in a number of ways. If there is a theft in your home or a water or fire loss, having an accurate accounting of your belongings will make your insurance claim much easier. Not only is keeping track of your things difficult under normal circumstances, if you have had a tragic event, your emotional state might make the ability to recall things even harder. An accurate list, with photos and values included, will help both you and your insurance company streamline the process of reimbursement of your losses. 

Having a detailed list will also assist you in determining how much insurance coverage is needed to adequately protect you.  If your home has been affected by a weather-related disaster such as a tornado or a hurricane and are eligible for assistance or a tax break, keeping an inventory can be beneficial.  

When making a household contents inventory list, include both new and inherited items. Don’t forget to include items found in your shed or garage – the value of lawn tools can add up! We recommend going room by room as you add items to the list. Take photos of each item and include these in your document. If you have a receipt for valuable items, scan it as well and include the copy on your list. The same should be done with any items that you have had appraised.

Make sure that you will have access to your list in the event that your computer is damaged or not accessible after the water damage. Although a hard drive or memory card could be used as a backup, they are also at risk of being destroyed. The best option is to keep your inventory list on the cloud or other external storage site.  

Taking an inventory of your household items will give you peace of mind. It can be done in a day and then simply added to if you purchase or are gifted new items. Preparedness is the key step for recovering from a disaster smoothly. And while you have done your part, SERVPRO of Milford-Orange-Stratford will do ours. Whether you have a flooded basement due to storm water, broken glass from a theft or water damage because your roof was damaged when a tree fell on your home, our team will clean it up and help you get back to your normal life.  

After the Storm; What Can Be Saved?

5/21/2018 (Permalink)

When the storm is over, the SERVPRO of Milford-Orange-Stratford crew will help you go through the contents of your home to determine what can be saved

New Haven County is still is still in the recovery stage after last weeks devastating storm and tornadoes.  Our office has been responding to calls from homeowners who have damage from a tree falling on their house, high winds and water damage from rain and flooding.  Each of these homes has a unique restoration plan depending on the type and level of damage. Not only has the structure of the homes we are working on been damaged, but the home furnishings and belongings have been affected as well.  SERVPRO of Milford-Orange-Stratford crew members assist our customers in determining which of their possessions are salvageable, and which cannot be saved.  

We go through the contents of a home on a piece by piece basis and while each item is a unique case, we do use a few factors to determine whether it gets boxed, sent to our facility for cleaning or put in the dumpster. 

The type of water that has flooded the home is an important factor in determining what stays and what goes. Clean water does not pose as much of a health hazard as potentially contaminated water does. If there is concern that water is contaminated from sewage or chemicals, we are unlikely to suggest it be cleaned. It's not worth the risk.  

Typically, porous fabrics such as mattresses, pillows, carpeting and particle board cannot be salvaged. They absorb water quickly and are breeding grounds for mold spores to grow.  However, there are cases in which we are able to clean area rugs and wood if we are called to the job quickly and the piece has not become oversaturated.  

Our ability to be on the job quickly helps us minimize damage to personal possessions that have water damage. The perfect example of this is wooden furniture. It takes quite a bit of time for it to really absorb and become completely water logged. If you get personal belongings out of the standing water and begin the drying process right away, you have a good chance of being able to save them. 

The SERVPRO of Milford-Orange-Stratford team has the experience in caring for the belongings of your Oxford area home. Experiencing damage to your home is an upsetting ordeal. We understand that it can be difficult to part with treasured items, and do our best to help save them. 

Call Us For Emergency Board Ups and Tarping in the Oxford, CT Area

5/16/2018 (Permalink)

If you have roof or window damage to your Oxford home, call us for an emergency board up and water damage restoration.

The storm that hit Connecticut last night has devastated our area. We never think that we can be hit by a tornado in the Bethany area and this storm caught everybody off guard.  Roads are still closed throughout New Haven County and trees are down on houses and businesses.

If there is a tree down on your house, or windows blown out from the wind, call us for emergency roofing and tarping. Closing up the roof and any broken windows is the first step to restoring your home. Once we have it secure, we can begin the process of cleaning up damaged materials and possessions, removing the water and restoring your home from water damage. 

When strong winds and falling trees cause damage your home by putting a hole in your roof or breaking your windows, quick action will reduce the amount of water damage your home sustains.

Flood Safety & Recovery Tips

1/4/2018 (Permalink)

Floods are one of the most common and widespread natural disasters in the United States.  Regardless of where your home may be located, there is always potential for flood damage. reports, in the last 5 years, all 50 states have experienced floods or flash floods.  Just because you haven’t experienced a flood in the past, does not mean you won’t in the future.  In fact, nearly 20% of all flood insurance claims come from moderate-to-low risk areas.

On average, floods cost $3.5 billion in annual losses in the United State.

According to the American Red Cross, floods cause more damage in the U.S. every year than any other weather-related disaster.  American Red Cross offers the following flood safety tips:

Be Prepared:

  • Water – at least a 3 day supply, one gallon per person per day
  • Food – at least a 3 day supply of non-perishable food
  • Radio – either battery powered or hand crank
  • Extra batteries
  • Multi-purpose tools
  • First Aid Kit
  • Copies of personal document (Insurance policies, birth certificates and etc.)
  • Know what your homeowner’s insurance covers and/or doesn’t cover. 
  • Because standard homeowner’s insurance doesn’t cover flooding, it’s important to have protection from the floods associated with hurricanes, tropical storms, heavy rains and other conditions that impact the U.S. For more flood safety tips and information on flood insurance, please visit the National Flood Insurance Program Web site at
  • Camera – to photograph damages

Responding Appropriately During a Flood:

  • Be prepared to evacuate at a moment’s notice
  • Stay away from floodwaters which may contaminated
  • Keep children away from water. 

Flood Recovery Tips:

  • Return home only when officials declared the area as being safe.
  • Approach home carefully, look for loose power lines, cracked foundation, and other damages. 
  • Watch out for wild animals, especially poisonous snakes that may come into your home through flood water.
  • If you smell natural or propane gas or hear hissing, get out and call fire department
  • During cleanup, wear protective clothing, including rubber gloves and boots.

If a flood does strike your home or business, contact SERVPRO of Milford-Orange-Stratford.  Even minor floods have the potential to cause major damage to a structure when not treated properly.  Cleanup can often be an overwhelming task.  SERVPRO of Milford-Orange-Stratford is prepared to handle any size disaster, to make it like it never even happened!

Be Storm Weather Ready!

1/4/2018 (Permalink)

Be Severe Weather Ready

Severe weather can happen anywhere and at anytime.  Each year, Americans can experience an average of the following intense storms:

·         10,000 severe thunderstorms

·         5,000  floods or flash floods

·         1,000 tornadoes

·         2 land falling deadly hurricanes

Approximately 98% of all presidentially declared disasters are weather-related, leading to around 500 deaths per year and nearly $15 billion in damage.  Knowing your risk of severe weather, taking action and being an example are just a few steps you can take to be better prepared to save your life and assist in saving the lives of others.

Know Your Risk.  The first step to being weather-ready is to understand the type of hazardous weather is to understand the type of hazardous weather that can affect where you live and work, and how the weather could impact you, your business and your family.  Check the weather forecast regularly and obtain a NOAA Weather Radio.  Severe weather comes in many forms and your shelter plan should include all types of local hazards.

Take Action. Take the next step in severe weather preparedness by creating a communication plan for your home and business.  Put together or purchase an emergency kit.  Keep important papers and valuables in a safe place.

Be an Example.  Once you have taken action to prepare for severe weather, share your story with co-workers and family and friends on Facebook or Twitter.  Your preparedness may inspire others to do the same.

Preparing for a Flood

11/16/2017 (Permalink)

Preparing for a Flood:

Flooding can happen fast in many environments.  The American Red Cross recommends having the following list of items packed and ready to go in the event of an evacuation due to flooding:

  • Water – 3+ day supply; one gallon per person per day
  • Food – 3+ day supply non-perishable, easy to prepare food
  • Flashlight(s) – with extra batteries
  • Battery-powered or hand crank radio (NOAA Weather Radio)
  • First Aid Kit – including medications and medical items (hearing aids, with extra batteries, glasses, contact lenses, syringes and cane.)
  • Multi-purpose toolS
  • Sanitation/personal hygiene items
  • Copies of personal documents – deed/lease to home, birth certificates & insurance policies
  • Camera for photos of damage
  • Cell Phone – with chargers
  • Extra cash
  • Emergency blanket
  • Maps
  • Baby supplies if needed
  • Pet supplies
  • Tools & supplies for securing your home
  • Extra clothing, hat and sturdy shoes
  • Insect repellent and sunscreen

For more information on how to prepare for flooding visit the American Red Cross at

Did You Know that Floods Are the Most Common Natural Disasters?

11/14/2017 (Permalink)

Road closed due to severe floodings.

One of the most common natural disasters here in the United States is floods.  Whether your home or business is by the coastline, in a city, near the mountains or even the desert – there is always a potential for flood damage.

On average, floods cost $3 billion in annual losses in the USA.  Commercial flood claims average more than $75k.

According to the American Red Cross, floods cause more damage in the U.S. every year than any other weather related disaster.

Some safety tips offered by the American Red Cross are:

  • Stay away from floodwaters. If you come across a flowing stream where water is above your ankles, stop, turn around and go another way.  As little as six inches of water can sweep you off your feet.
  • If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are rising, get out of the car immediately and move to higher ground.  Most cars can be swept away by less than two feet of moving water.
  • Keep children out of flood water. They are curious and often lack, judgment about running water or contaminated water.  If a flood does strike your home or business, contact SERVPRO of Milford-Orange-Stratford or Southbury/Torrington immediately, to make it “Like it never even happened!”

Wind Driven Rain

10/25/2017 (Permalink)

Wind Driven Rain

On Tuesday evening October 24 2017 at 11:07 PM EST, the national weather service has issued a wind and flooding advisory for New Haven County. Heavy rain bands accompanied with driving winds can cause water damage to your home or business property’s through your roofing shingles and/or siding.

If the holding strength of roofing shingles and siding is compromised due to wind gusts and building material lifting begins, then rain water can effectively be driven into the building materials and water damage can set in. Sometimes this can start in a mild fashion and minimal signs of water impact can occur. This can be a potential scenario for mold damage to appear with 72 hours if this type of damage occurs and it is not recognized and dealt with properly. It is very common for a wall cavity or attic area that contains insulation to become impacted on a minimal basis, but just enough for insulation to soak up the wind driven rain and not show signs in the finished living space, until mold forms in these areas.

The staff at SERVPRO of Milford-Orange-Stratford is properly trained in how to inspect, investigate, and detect these potential problems after a wind driven rainstorm event occurs. Please visit our site to learn more about this type of water damage concern at We are available anytime to help with these concerns.

Video: SERVPRO® Races to Restore Houston

9/8/2017 (Permalink)

SERVPRO® Helps Restore Houston.

Thank you, CNBC for highlighting all the work SERVPRO® crews are doing in Texas to quickly and efficiently restore homes impacted by #Harvey before mold and additional damage sets in. #HeretoHelp

A few helpful tips for flood recovery:

  • Return home only when officials declared the area as being safe.
  • Approach home carefully, look for loose power lines, cracked foundation, and other damages. 
  • Watch out for wild animals, especially poisonous snakes that may come into your home through flood water.
  • If you smell natural or propane gas or hear hissing, get out and call fire department
  • During cleanup, wear protective clothing, including rubber gloves and boots.

Also remember to:

  • Stay away from floodwaters. If you come across a flowing stream where water is above your ankles, stop, turn around and go another way.  As little as six inches of water can sweep you off your feet.
  • If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are rising, get out of the car immediately and move to higher ground.  Most cars can be swept away by less than two feet of moving water.
  • Keep children out of flood water.  They are curious and often lack judgment about running water or contaminated water.

Heading to Texas with Relief & Supplies...

8/30/2017 (Permalink)

SERVPRO of Milford-Orange-Stratford team members delivering relief items to Beacon Hose Company #1.

SERVPRO of Milford-Orange-Stratford and SERVPRO of Southbury / Torrington would like to extend a big thank you to Beacon Hose Company #1 for taking the initiative and collecting relief supplies for victims of Hurricane Harvey. Beacon Hose Co. 1 will be heading to the Houston suburb of Galina Park, Texas around midnight tonight in their personal vehicles and trailer with donations collected from generous donors to help the victims. 

Our team at SERVPRO of Milford-Orange-Stratford, and SERVPRO of Southbury/Torrington, are proud to have participated by donating items to help the victims of Hurricane Harvey. 

Let's keep the volunteers of Beacon Hose Company #1 in our thoughts and prayers as they travel to Galina Park, Texas to help bring relief to those in need from this devastating storm.