Recent Posts

Congratulations, Junior.

2/18/2019 (Permalink)

Why SERVPRO Congratulations, Junior. Junior Delgado has been promoted to the position of production manager at SERVPRO of Milford-Orange-Stratford.

We are pleased to announce the promotion of Junior Delgado to the position of production manager.

Junior has been with SERVPRO of Milford-Orange-Stratford for the past year as a crew chief. He began working for us after we acquired the SERVPRO of Newtown and Southern Litchfield County franchise, for whom he had worked for three years. 

During the course of the past year, Junior has excelled in all of the aspects of his job of crew chief. It has become evident to us that he possesses the qualities that we look for in an employee who can fill a leadership role with our company.  

In the fast paced environment of the restoration industry, where each job that we show up on has its own unique challenges, Junior’s ability to absorb new information quickly and adapt to each particular situation makes him invaluable. He approaches each job with a determination to make sure it is done right and matches that enthusiasm with excellent customer service. Our customers tell us that with Junior on the job, the service is friendly, respectful and dependable and the communication thorough.  

We look forward to welcoming Junior to the position of production manager and have every confidence that he will thrive in his new position.  

Post Construction Cleaning Services Offered by SERVPRO of Milford-Orange-Stratford

2/13/2019 (Permalink)

Cleaning Post Construction Cleaning Services Offered by SERVPRO of Milford-Orange-Stratford If construction from your home remodel has left a big mess, call SERVPRO of Milford-Orange-Stratford for residential deep cleaning services.

Whether you are building a home from the ground up or renovating your kitchen, construction work can make a big mess. 

Between the dust and debris left by sheetrock, wood and other materials, you might find that your new home is not the sparkling vision that you had hoped for. With all of the work and expense that went into building your home, you deserve a professional deep cleaning before the dust settles. 

The cleaning crew at SERVPRO of Milford-Orange-Stratford has the knowledge and tools to thoroughly clean your home from top to bottom after the contractors have left.

Beyond just cleaning the surfaces of your home, our technicians provide a detailed and deep cleaning that will really let your house shine. 

Our post-construction services include: 

  • Removal of construction and drywall dust 
  • Cleaning of glass windows 
  • Cleaning in hard to reach places such as light fixtures, ceiling fans and rooms with high ceilings 
  • Air purifiers to remove construction particles from the air if needed 
  • Dusting and mopping of hardwoods, tile and linoleum floors 
  • Deep carpet cleaning 
  • Removal of dust, dirt, smudges and scuffs from walls 
  • Removal of manufacturer’s stickers and clean windows (including the glass, tracks and frames) 
  • Disposal of all trash 

We are a full service restoration company and are available to discuss any other services that are unique to your situation.

Please call us at (203)301-0500 to discuss your post construction cleaning and restoration needs.

New Haven County Property Managers Call SERVPRO of Milford-Orange-Stratford For Their Restoration Needs

2/5/2019 (Permalink)

Commercial New Haven County Property Managers Call SERVPRO of Milford-Orange-Stratford For Their Restoration Needs Property managers know to call SERVPRO of Milford-Orange-Stratford when one of their apartment buildings is affected by a fire or water damage,

We know that when a property manager has damage to one of their buildings, they need professional help immediately. The SERVPRO of Milford-Orange-Stratford team is well-versed in mitigating water, mold, sewage and fire damage in commercial structures. We are available 24-7 and can arrive quickly to maintain the safety and security of your tenants and their homes.  

The damage to apartment and condominium complexes in the Milford area is typically a result of a kitchen fire, burst pipe, sewage back up or an appliance leak. One burned pot in an apartment can easily cause widespread smoke damage to multiple homes as well as the shared hallways. A refrigerator line leak or overflowing toilet will quickly affect the apartments below. And if gone unchecked, mold growth can become widespread – especially if its growth is due to a slow leak in a pipe behind shared walls.  

As a property manager, you maintain your buildings and try to get ahead of potential problems however there will always be an unexpected event that creates a need for restoration work. That’s where SERVPRO of Milford-Orange-Stratford comes in. We understand that you have a duty to your tenants and we work to keep them in their homes if possible and restore their lives back to normal in a professional and efficient manner. 

You have enough on your plate – you don’t need to have the burden of worrying whether your restoration work is being done correctly.  Property managers in New Haven County know that our team is fully trained, work professionally and respectfully and that we stand by our work. That’s why they call us time and time again for their water, fire and mold restoration needs.  

Just as your clients depend on you to keep them safe, you can depend on us to properly restore your building.

From 0 to 50 - Freezing Temperatures Give Way to Rain, Causing Flooding in Milford Homes and Businesses

1/28/2019 (Permalink)

Water Damage From 0 to 50 - Freezing Temperatures Give Way to Rain, Causing Flooding in Milford Homes and Businesses Freezing temps followed by a 50 degree increase and rain will lead to burst pipes and flooded basements in New Haven County.

Last week was quite a wild weather ride.

New Haven area thermometers were in the single digits over the weekend and then soared up to the 50's and an inch of rain just a few days later. These weather events caused water damage in homes and businesses to local Milford homes and businesses.

Our office received dozens of calls from residents who had flooding in their homes. There were two main causes of water damage that our crew responded to.

The low temperatures caused pipes to freeze and burst in vulnerable areas such as garages, exterior walls and poorly insulated rooms.  When the weather warmed up, massive amounts of water began to flow through the crack in the pipe, causing flooding to the home.

Once the heavy rains came on Thursday, we began receiving calls from homeowners who had flooding in their basements. With an inch of rain, and the ground still frozen and unable to absorb much water, groundwater quickly seeped into basements and caused flooding.

When crazy weather strikes, SERVPRO of Milford-Orange-Stratford is ready to clean it up and restore your home. Call us at (203) 301-0500 if you experience flooding in your home or business. 

Home Restoration After Oil Burner Puffback in New Haven County

1/15/2019 (Permalink)

Fire Damage Home Restoration After Oil Burner Puffback in New Haven County The tell tale sign of a furnace puff back are the soot cobwebs found in the corners of a room.

We were called this week to a job at a home that had been hit by a puffback. In our conversation with the homeowner, they expressed surprise that they had never heard of a puffback before.

Although not an everyday occurrence, we receive several restoration calls a year from homeowners who have had a furnace puffback.  A puffback occurs when the oil burner malfunctions. This can be because the burner doesn’t ignite immediately and a buildup of fumes causes an explosion similar to that of a car backfiring.  Puff backs can also happen when debris builds up and causes an explosion when the boiler turns on.   In either case, the explosion sends soot and debris through the furnace or boilers exhaust system and into your home. In our experience, the soot tends to be more widespread in forced hot air systems as the heating ducts spread the soot with same efficiency that they spread air throughout the home.

A puffback leaves a fine layer of oil based soot on all of the surfaces of a home. This includes hard surfaces such as floors, walls and furniture as well as soft furnishings such as curtains, bedding, clothing and carpeting. In fact, because it is literally blasted throughout your house, the soot from a puffback manages to find its way into every nook and cranny.

When you’ve had a puffback, you will know it!

You may first notice a black sticky film on your countertops and then realize that it is widespread throughout your home. Some homeowners will see what appears to be black spiderwebs in the corners of your rooms - this is a common way the soot collects and settles.

Attempts to remove the soot will prove futile and possibly make the damage worse. Because of its oil based nature, the residue left after a puffback requires professional restoration. The SERVPRO of Milford-Orange-Stratford team is experienced, trained and equipped to properly clean your home and it’s contents of oil and soot. The good news is that puffbacks are typically covered under your homeowners insurance policy. When you experience a puffback, call your oil burner specialist, your insurance agent and SERVPRO of Milford-Orange-Stratford for immediate service.

Happy New Year!

1/2/2019 (Permalink)

Why SERVPRO Happy New Year! From all of us at SERVPRO of Milford-Orange-Stratford, Happy New Year!

2018 was a landmark year for our company.

It marked the milestone ten year anniversary of franchise ownership for Greg Geaski. The restoration business is not an easy one and with ten years under his belt, Greg has shown that with hard work and good leadership, running a locally owned small business successfully is possible.

In February of 2018, Greg added a third franchise to his business with the purchase of SERVPRO of Newtown and Southern Litchfield County. Expanding the business to include the geographic areas of Northern Fairfield and Southern Litchfield Counties presented some new challenges and we experienced the usual growing pains but at the end of the year, we can look back at a relatively smooth transition.

The acquisition also brought new additions to our staff and crew. Ted, Davi, Von and Junior all stayed with the company through the acquisition and are a valued part of our crew. Keri and Val also came with the merger as part of the office staff. We are thrilled to have so many “new to us” people who have decades of experience with SERVPRO on board.

It was a busy year with the purchase of a new franchise as well as the unusual storm and tornado events that hit the area last May. The flooding the storms caused and damage to roofs  kept us working around the clock with water, storm and mold damage affecting thousands of homes and businesses in Connecticut.  Yet, it wasn’t all work for the folks here at SERVPRO of Milford-Orange-Stratford.

We were able to continue our commitment to the community by sponsoring and participating in several charity events such as the Sterling Hill Golf Classic and  Sterling House Community Food Drive, both of which raise funds for the Sterling House Community Center. We also had a blast at the Connecticut Young Insurance Professionals Golf Tournament at the Lyman Orchards Golf Club in Middlefield CT, which we sponsored.  Several of our employees and their families have been affected by a cancer diagnosis this year, which makes our sponsorship of TeamBrent's St. Baldrick's Foundation Fundraiser, hosted by the Weston Westport Family YMCA and participation in the  Discovery To Cure Beverly Levy Walk at Yale even more meaningful this year.

We look forward to 2019 and all it will bring and wish all of our employees, friends, families and customers a Happy New Year!

Mold Growth Concerns in New Haven County Commercial HVAC Systems

12/28/2018 (Permalink)

Mold Remediation Mold Growth Concerns in New Haven County Commercial HVAC Systems Mold in a commercial HVAC system is a serious concern.

Mold Growth in Commercial Buildings is a Serious Concern in New Haven County.

Currently, there are concerns of mold growth and its affect on the health of students and teachers in Stamford, CT schools. With a number of teachers and students reporting negative health conditions that are consistent with mold exposure, this situation is not being taken lightly.

Mold is not always easy to find in places such as an HVAC system, where the dark and moist conditions provide an ideal breeding ground. Mold growth often goes unnoticed when hidden behind the walls and in the ceilings of a commercial structure. In particular, older buildings such as schools may be more susceptible because as a building ages, the pipes and roof may become compromised and allow water leakage, which can lead to mold growth. 

If you suspect that there is mold in your school, office space or commercial building, call SERVPRO of Milford-Orange-Stratford at (203) 301-0500 for an assessment. 

Fire Sprinkler System Breaks, Causing Damage to New Haven County Commercial Property

12/20/2018 (Permalink)

If you own a commercial building, having a sprinkler system installed is not an option.

For the safety of your employees and customers, fire sprinkler systems are required. In general, fire sprinkler systems function as designed however, on occasion, they malfunction or break and inadvertently deploy. This can be caused by a variety of reasons - from frozen pipes to a break in a pipe to a faulty sensor. The result when a sprinkler system deploys can be disastrous- with thousands of gallons of water flooding the building and saturating everything in its path.

SERVPRO of Milford-Orange-Stratford recently responded to a call from a Woodbridge commercial property in which the dry sprinkler system malfunctioned. There was standing water throughout the facility and the walls, ceilings and contents were saturated.

Upon arrival, our team set up generators and trailer mounted desiccants to the facility. High powered truck mounted water extractors were utilized to remove the thousands of gallons of water.

When the standing water had been eliminated, our crew set up containment and used dehumidifiers and air movers, as well as desiccants to complete the drying process. We then removed affected walls, ceilings and floors that were not salvageable. Antimicrobials were applied to properly disinfect and ensure that no secondary damage, such as mold, would occur.

In just 24 hours our team was successful in professionally stabilizing the loss and establishing a protocol and timeline for this flooded facility, which enabled the business to move forward.

When it comes to commercial water damage restoration, time, equipment and training are essential.  The commercial restoration services offered by SERVPRO of Milford-Orange-Stratford meet the needs of New Haven County businesses. After inspecting your property, we will immediately begin the restoration process in a proficient and organized manner. With decades of experience, we have seen it all and will restore your property in a professional manner.

If you have any questions about our commercial water damage restoration services, please feel free to call our office at (203) 301-0500.

Our office staff can help guide you through the process and provide all of the information you require.

Christmas Tree Safety - Choosing and Caring for a Live Christmas Tree

12/12/2018 (Permalink)

One of our favorite holiday traditions is taking an afternoon with family and choosing a live Christmas tree.

Connecticut has an abundance of "cut your own tree" farms as well as a number of retailers selling trees in parking lots throughout New Haven County.  While live trees are part of the Christmas tradition, they also bring a potential hazard into your home.

Choosing the right kind of tree, and caring for it properly, will help reduce your risk of having a Christmas tree fire in your home this winter.

  1. Buy a tree that is fresh. If you cut your own tree, this isn’t an issue however if you purchase a tree from a retailer, be sure that your tree is fresh. Make sure the bottom of yours is sticky with resin. The needles should be green and supple and stay firmly attached to the branches if you tug on them or tap the tree gently on the ground. Tip: The earlier in the season you buy a tree from a lot, the fresher it will be.
  2. Hydrate! A dry tree is a fire hazard. A real one needs water at least once or twice daily during the first couple of weeks.
  3. Choose a safe location. Set your tree up in a safe place. Keep your tree away from fireplaces, radiators or electric heaters.
  4. Check your lights. Make sure your strands of light do not have any fraying wires, bare spots or broken bulbs. Follow manufacturers instructions on how many strands should be strung together and do not overload them.
  5. Dispose of your tree. Although you may not want the Christmas season to end, it is important to dispose of your Christmas tree shortly after the holiday. Despite watering, the tree will continue to die and grow dry and brittle as it ages. 

Christmas tree fires are one of the most devastating restoration calls our office receives. Place your tree in the right location, keep it watered, use lights in good condition and dispose of it quickly after the holidays to help keep your holiday a celebration, not a disaster. 

After Tornado Causes Water Damage in Oxford Homes, Mold Begins to Grow

12/3/2018 (Permalink)

Mold Remediation After Tornado Causes Water Damage in Oxford Homes, Mold Begins to Grow If a home has been damaged by water, mold can grown within 24 hours.

It has been 6 months since tornadoes and microbursts damaged hundreds of houses in the Oxford area.

Storms of that magnitude are an unusual event in Connecticut and most of us were surprised by the level of damage. Many homeowners were forced to leave their homes that had been damaged by water and fallen trees.

Unfortunately, the damage from the storm is still affecting homeowners. Our office has recently been receiving an influx of phone calls from residents who are discovering mold growth in their vacant homes.

It doesn’t take much for mold to grow and with the amount of water present in many of these storm damaged houses, mold is easily growing. 

The crew of SERVPRO of Milford-Orange-Stratford holds certifications in the IICRC Applied Microbial Remediation Technician and Mold Removal Specialists and are the area's experienced professionals in mold remediation.

We use various containment procedures, including advanced containment procedures like negative air chambers to prevent the spread of mold. Our specialized filtration equipment, such as air scrubbers and HEPA vacuums,  allows our technicians to capture microscopic mold spores out of the air.

We’ll use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. It may be necessary to remove and dispose of mold-infested porous materials, like drywall and carpeting, to remediate heavy mold growth.

We clean your furniture, decorative items, curtains, clothing, and other restorable items affected by mold. We use a variety of cleaning techniques to clean and disinfect your belongings. We’re also trained to remove odors and deodorization using fogging equipment.

When the mold levels have been reduced to be normal levels, our building services team will rebuild any areas of your home that require it, leaving your home better than ever.

If you see signs of mold growing on your walls, ceilings or floors, call us at (203)301-0500 to schedule an inspection.