What our Customers say...

Testimonials

SERVPRO of Milford-Orange was amazing with the clean up and mitigation of my water-damaged home. They came within 2 hours of me coming home to finding water everywhere, and late at night. They were prompt, courteous and kept me in touch with each new operation they were dealing with. A great big thank you to Junior who talked with me during each step and took my phone calls whenever I needed to call him. Danielle Delibro walked me through each issue with care and explanations of what to expect, and held my hand throughout the whole ordeal. She is my hero! I highly recommend this company for anyone who needs immediate attention with great service. Kudos to the whole team who helped to ease my stress! Im grateful for your service!

The team at SERVPRO, Milford-Orange-Stratford was awesome! My home suffered a fire late on a Friday afternoon and I called my SERVPRO representative immediately. Knowing she was busy with a personal matter, I asked her to just connect me with her emergency team. Not only was the truck here within the hour to start the cleanup, so herself drive up to check on my son and I. All weekend long, the job lead and team members checked on us, calling and coming by to make sure the air quality was improving. When we moved toward the restoration phase, Team Orange once again went above and beyond helping us navigate through new floor and lighting selection and working as quickly as possible to get us back to full use of our home! I am so pleased with the result. I highly recommend SERVPRO Milford-Orange-Stratford for your cleaning and restoration needs.

We are writing to share our wonderful experience with the Team that came out to our home to conduct mold remediation. We experienced two ceiling leaks recently, one of which - unbeknownst to us was a slow leak, thus there was mold.
The clean up crew: Eric, Italio and Wilamen came to our home to provide the services. They were exceptionally professional and meticulous in performing the services. They took great care in moving furniture, containing the areas requiring remediation, setting up equipment and cleaning up and removing all debris. There is not a speck of dust in our house! Importantly, Eric explained what they were doing as well as post clean up planning (e.g., equipment left on) and follow up (equipment removal, etc.). Today's crew that came to remove the equipment and containment plastic were also wonderful.

We worked with SERVPRO for over a year while our home was repaired from tornado damage.
Eric was always prompt, professional and polite. He was friendly and personable. The process of moving out most of the contents of our house and moving it pack in was efficient and done carefully so there was no damage and no loss.
Eric helped us through all the stages in the last year. It would be too much to list it all. Cleaning, storing and moving our belongings was a huge
job done professionally. Thank you for helping us through this difficult.

We received excellent service from SERVPRO when our basement flooded, starting with the initial call to the onsite services. They were very informative on the phone with the services that would be provided and communicated with us throughout the entire process to not only set expectations appropriately but to make sure we knew when the team would be arriving. Can’t say enough good things about our experience!

I would just like to say how awesome Jay and his crew (Evan, Aaron) were at my Dads home in Stratford. They had everything cleaned up within like 3 days. Thanks again for a great job well done!!!! Lynne Livia

Excellent company to do business with. Came the same night pipe was fixed and started working on cleaning my basement. Carlos and the crew he worked with have been great keeping me informed and monitoring the basement. Thanks!!

Thank you for your kindness and great work.

Great work! Thank you.

Highly recommended!  The most professional respectful team.  Thank you!

The SERVPRO personnel that took care of my project were amazing!  They made a nightmare bearable with their professionalism, attention to detail and care.

These ladies did an outstanding job at our home. I would highly recommend your services.

I think the SERVPRO Team did a terrific job helping me clean, pack out and move back in following my flooded basement.

I was out of state and SERVPRO took care of my water issue promptly and professionally.  They were trustworthy and reliable.

Workers are very cooperative and polite

I was out of the state and SERVPRO took care of my water issue promptly and professionally.  They were trustworthy and reliable.

Very good job!

Appreciate the professionalism of the team and quality work completed.

Crew did a great job!

I would recommend SERVPRO to everyone!  They were always on time, friendly and professional but felt like family.  Thank you SERVPRO.

The SERVPRO team are to be commeded for a job well done, also their kindness and patience were greatly appreciated.

Greg and his staff were amazing.  I was anxious and concerned about the flood damage to my house and Greg's team showed up promptly, assessed the scene, communicated fantastically and the work they did was top notch.

Very responsive, organized and good communication.  Workers were very courteous!

Outstanding Service!

Great Service!

Awesome guys!  Real Good Work!

Vinny, Jason and entire crew were very easy and helpful to work with.  Both of them returned and answered my calls promptly.  They explained in detail what they were doing.  I would highly recommend them to my friends and family.

These ladies did an outstanding job at our home.  I would highly recommend your services!

Vinnie and his crew were terrific and very responsive to the problem, as well as experienced.

I appreciated all of Mario's help.  With all the rain, our finished basement got flooded and because our insurance company doesn't cover ground water, SERVPRO of Milford, was able to work within my budget.  Thank you.

Even though no mold was found, I appreciate Anthony coming out and taking a look at my home.  He was very helpful and provided me with some helpful tips.  Thanks again.

Your staff was very helpful thorough throughout the job.

I would absolutely recommend SERVPRO of Milford, they were extremely helpful and patience during a very stressful time.

Always the very best service, very satisfied by the services provided.

Service was top notch.  Thank you.

Exceeded my expectations!

Every single person that came out was professional, polite and did a great job.  I am very pleased with the excellent customer service that I received.

Promote Eduardo to supervisor....Super polite and efficient!

Mario explained that the kitchen would be steamed again.  His team will be here tomorrow to do that.  The team was so great and very professional.  I appreciate their attention to detail.

Great work. Very clean.

Very satisfied with your workers and how they performed their job & answered all questions.

Very good and thorough!  Thank you.

Very good job!

Very surprised how professional and knowledgeable the crews were in all aspects of their work.  Very satisfied, but I hope I never need again.

All members of the team should be commended for representing your service with such professionalism.  

Mario was such a pleasure to work with from start to finish.  He always answered my questions and went above and beyond to make sure I my needs were met.  He made a stressful situation less stressful with his helpful attitude.  His cleaning crew was courteous and thorough.

Great Job Thank you!

Our upstairs toilet over flowed and kept doing so throughout the night. SERVPRO showed up quickly and assessed the damage. Everything has been done in a professional, courteous manner. We have been kept informed, they have dealt with our insurance company and getting things done for us in a difficult time. Very pleased with the service we have received, and I would highly recommend these professionals to my friends and neighbors!

Erick & Gary were professional and very courteous...great job

Carlos and his partner were exceptional!  They did an excellent job and were very polite and neat.  I am very pleased with their work.  Thank you!

Great service by your employees and very well mannered and extremely professional.  They were always polite and friendly!

Erick & Gary are very professional and excellent job.  Thanks

Great Job! Very professional!

All SERVPRO personal were very knowledgeable and courteous!  Great job.

These guys were really courteous, knowledgeable and quick.  Thank you!

Considering how bad the situation was, all the men were great!  Thank you!

They were awesome.

Impressed by the way they cleaned up after tearing down walls.

The on-site staff provided honest and specific guidance.  We really appreciated the trustworthy environment that Mario and Eric provided for us.  It made the experience much easier.

The enire SERVPRO team was a pleasure to deal with.

Everything worked out well!

Techs were courteous and professional!

Robert Fox and his team are TOP NOTCH!!!

Very professional and courteous, would definitely use again if needed.

Everything was excellent!

Good Job, no damage and very quick!

Hugh and Kirk were understanding, compassionate and made us feel so much better after our flood damage.  They were professional and explained everything so we understood.  Their workmanship was incredible.  They are a HUGE asset to your company.  Thank you!

Hugh was very professional and great to work with!

Marco & Ricardo were great and very professional.

Everyone onsite was extremely polite and helpful!

Great job!

Your staff is amazing.

The SERVPRO employees were a pleasure to have in our home.  SERVPRO is one of the few companies that live up to its advertisements.

Thank you for coming out so quickly.

Your company helped us tremendously and we are very appreciative of your efforts!

I lived the "logo" "Like it never even happened."

Mario and crew worked efficiently and professionally at all times.  We communicated daily throughout the cleaning process.  We are grateful for their hard work throughout the cleanup process.  Thank you.

Good job, great team...Thank you.

Dear SERVPRO,

We had the unfortunate experience of a sewage line back up at our facility.

Your company's response to our situation and need was an absolute comfort and the saving action that kept us operating the next day. Needless to say, your professional staff saved us money and allowed us to keep our customer appointments by avoiding business interruptions. Knowing you are there to help u, lessens my worries as a manager.

Rob Fox and team was extremely professional, courteous, informed, available, patient, and willing to please my satisfaction. His cleaning team was courteous, punctual and professional.

Your team is amazing from start to finish. I will always recommend them. They were professional!

I would like to personally commend George and Italo, as well as the Production Manager who came out to measure my job. Thank you for leaving your equipment running over the weekend. If you did not, I would still have lots of moisture. Good Job.

Your team is great and they explained everything! They are an asset to your company.

Outstanding Job!

Thorough and clean, left no debris and explained the process clearly. Called upon arrival for my convenience several time. Well done!

I appreciated being contacted/kept up to date daily. Explanations were helpful.

You couldn't be more perfect! The staff is amazing. Everyone was professional & nice.

Greg and Kirk were as close to perfect as they could be! Lovely manners too. I hope Greg & Kirk supervisors realize what a treasure they have in these two employees of SERVPRO!

Thank you guys so much for your hard work during a hard time. We so appreciate it.

I had never worked with SERVPRO of Milford-Orange-Stratford and didn't know what to expect. Rob F. came in and said it would be ok, we can handle this, and he did. He created a plan, explained it and executed it. I was amazed at the efficiency and professionalism of the staff as well as the equipment. I am so appreciative of your company coming to the rescue in our time of need. Thank you!

Professional, Helpful and Hardworking!

Carlos & Kevin were absolutely fantastic!  I really can't say enough as to how hard they worked and what a great job they did!

Very satisfied with SERVPRO!

Ed and Carlos were fantastic, they were prompt, courteous and completely put me at ease.  They were professional, explained everything to me and answered all of my questions.  They were patient, fast and did an outstanding job.  I'm so happy I called SERVPRO and were given these two gentlemen.

Two good men (Kevin & Italo) - you're lucky to have them!  Very efficent and quiet, did the work in a very orderly manner and it came out excellent.

Great Job!  Thank you Anthony and Crew!

Kevin & Italo were excellent, efficient and extremely honest!  They found something valuable and gave it to me!

All of your staff is wonderful!  I especially liked Frankie and Ed!

Very courteous & friendly!

Great employees!  Marco & Frankie were very friendly and professional.  They deserve a raise!